Shipping policy
The time frame for order delivery is divided into two parts:
Processing time: order verification, cutting, quality inspection and packaging. Please allow up to 1 working days.
Shipping time: The time required for the goods to be shipped from our warehouse to your doorstep varies according to different countries; the differences are as follows:
Shipping time to the (United States, Australia, Canada, France, Germany, Ireland, Italy, New Zealand, Poland, Portugal, Spain, United Kingdom, Austria, Belgium, Czech Republic, Denmark, Finland, Netherlands, Norway, Sweden, Switzerland ) is 2-3 working days;
(Hong Kong SAR, Israel, Japan, Malaysia, Singapore, United Arab Emirates, South Korea) countries shipping time is 1-7 working days.
We apologize for possible shipping delays if the package you are sending requires customs clearance/inspection, or shipping delays due to carrier services.
*IMPORTANT NOTE: Your order may be shipped in different packages, please don't worry if you don't receive all items in the first package, we have to ship other items in other packages.
Postal Delivery: If you have not received your package based on the estimates above, please contact us and we will provide a delivery deadline and then provide a solution.
It may take a few days after an order is shipped for the tracking number to be live on the courier system. If the information does not yet appear on the courier website, please try again later.
If you have any questions, please contact us at support@toyroomhq.com and we will handle it as soon as possible.
How much is shipping?
Shipping charges vary based on shipping destination and quantity of items you purchase. You can view estimated shipping costs by adding items to your cart, proceeding to checkout, and entering your email address and shipping address. The exact shipping charges will automatically update and appear on the checkout page.
You can refer to the shipping costs below:
(United States, Australia, Canada, France, Germany, Ireland, Italy, New Zealand, Poland, Portugal, Spain, United Kingdom, Austria, Belgium, Czech Republic, Denmark, Finland, Netherlands, Norway, Sweden, Switzerland ) can enjoy free shipping;
(Hong Kong SAR, Israel, Japan, Malaysia, Singapore, United Arab Emirates, South Korea) countries do not have a free shipping policy, and the fixed shipping fee is US$35
Processing time: order verification, cutting, quality inspection and packaging. Please allow up to 1 working days.
Shipping time: The time required for the goods to be shipped from our warehouse to your doorstep varies according to different countries; the differences are as follows:
Shipping time to the (United States, Australia, Canada, France, Germany, Ireland, Italy, New Zealand, Poland, Portugal, Spain, United Kingdom, Austria, Belgium, Czech Republic, Denmark, Finland, Netherlands, Norway, Sweden, Switzerland ) is 2-3 working days;
(Hong Kong SAR, Israel, Japan, Malaysia, Singapore, United Arab Emirates, South Korea) countries shipping time is 1-7 working days.
We apologize for possible shipping delays if the package you are sending requires customs clearance/inspection, or shipping delays due to carrier services.
*IMPORTANT NOTE: Your order may be shipped in different packages, please don't worry if you don't receive all items in the first package, we have to ship other items in other packages.
Postal Delivery: If you have not received your package based on the estimates above, please contact us and we will provide a delivery deadline and then provide a solution.
It may take a few days after an order is shipped for the tracking number to be live on the courier system. If the information does not yet appear on the courier website, please try again later.
If you have any questions, please contact us at support@toyroomhq.com and we will handle it as soon as possible.
How much is shipping?
Shipping charges vary based on shipping destination and quantity of items you purchase. You can view estimated shipping costs by adding items to your cart, proceeding to checkout, and entering your email address and shipping address. The exact shipping charges will automatically update and appear on the checkout page.
You can refer to the shipping costs below:
(United States, Australia, Canada, France, Germany, Ireland, Italy, New Zealand, Poland, Portugal, Spain, United Kingdom, Austria, Belgium, Czech Republic, Denmark, Finland, Netherlands, Norway, Sweden, Switzerland ) can enjoy free shipping;
(Hong Kong SAR, Israel, Japan, Malaysia, Singapore, United Arab Emirates, South Korea) countries do not have a free shipping policy, and the fixed shipping fee is US$35